/* Support page */
.support-hero {
    padding: 60px 0 40px;
    text-align: center;
}
.support-hero h1 {
    font-size: 2.25rem;
    margin: 0 0 16px;
}
.support-hero h1 i {
    margin-right: 12px;
    color: var(--color-accent);
}
.support-hero .section-lead {
    max-width: 600px;
    margin: 0 auto;
    color: var(--color-text-muted);
}

.support-content {
    padding: 40px 0 80px;
}
.support-grid {
    display: grid;
    grid-template-columns: 200px 1fr;
    gap: 48px;
    max-width: 900px;
    margin: 0 auto;
}
.support-nav {
    position: sticky;
    top: 100px;
    height: fit-content;
}
.support-nav nav {
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.support-nav a {
    color: var(--color-text-muted);
    text-decoration: none;
    padding: 8px 12px;
    border-radius: var(--radius-sm);
}
.support-nav a:hover,
.support-nav a:focus {
    color: var(--color-accent);
    background: var(--color-surface-elevated);
}

.support-main section {
    margin-bottom: 48px;
}
.support-main h2 {
    font-size: 1.5rem;
    margin: 0 0 24px;
}
.support-main h2 i {
    margin-right: 10px;
    color: var(--color-accent);
}

.faq-item {
    margin-bottom: 12px;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    overflow: hidden;
}
.faq-item summary {
    padding: 14px 18px;
    cursor: pointer;
    font-weight: 500;
    background: var(--color-surface);
}
.faq-item summary:hover {
    background: var(--color-surface-elevated);
}
.faq-item[open] summary {
    border-bottom: 1px solid var(--color-border);
}
.faq-item p {
    padding: 16px 18px;
    margin: 0;
    color: var(--color-text-muted);
    font-size: 0.9375rem;
    line-height: 1.6;
}

.resource-list {
    list-style: none;
    margin: 0;
    padding: 0;
}
.resource-list li {
    margin-bottom: 12px;
}
.resource-list a {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    color: var(--color-text);
    text-decoration: none;
}
.resource-list a:hover {
    color: var(--color-accent);
}
.resource-list i {
    width: 20px;
    color: var(--color-accent);
}

.contact-form {
    max-width: 500px;
    display: flex;
    flex-direction: column;
    gap: 16px;
}
.contact-form label {
    display: block;
    font-size: 0.875rem;
    font-weight: 500;
    margin-bottom: 4px;
}
.contact-form input,
.contact-form select,
.contact-form textarea {
    width: 100%;
    padding: 10px 14px;
    background: var(--color-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    color: var(--color-text);
    font-family: inherit;
}
.contact-form input:focus,
.contact-form select:focus,
.contact-form textarea:focus {
    outline: 2px solid var(--color-accent);
    outline-offset: 2px;
}
.form-status {
    font-size: 0.9375rem;
    margin: 0;
}
.form-status.success {
    color: var(--color-success);
}
.form-status.error {
    color: #f85149;
}

/* Ticket list & detail */
.ticket-list { display: flex; flex-direction: column; gap: 12px; margin-top: 16px; }
.ticket-card { border: 1px solid var(--color-border); border-radius: var(--radius-sm); padding: 16px; }
.ticket-card h3 { margin: 0 0 8px; font-size: 1rem; }
.ticket-card a { color: var(--color-accent); text-decoration: none; }
.ticket-card a:hover { text-decoration: underline; }
.ticket-meta { margin: 0; font-size: 0.875rem; color: var(--color-text-muted); }
.ticket-status { display: inline-block; padding: 2px 8px; border-radius: 4px; font-size: 0.75rem; text-transform: capitalize; }
.ticket-status-open { background: #23863633; color: #238636; }
.ticket-status-in_progress { background: #1f6feb33; color: #1f6feb; }
.ticket-status-resolved { background: #8957e533; color: #8957e5; }
.ticket-status-closed { background: var(--color-border); color: var(--color-text-muted); }

.ticket-detail-section { padding-top: 0; }
.ticket-detail { max-width: 800px; }
.ticket-header { margin-bottom: 24px; padding-bottom: 16px; border-bottom: 1px solid var(--color-border); }
.ticket-header h2 { margin: 0 0 8px; font-size: 1.5rem; }
.ticket-from { margin: 8px 0 0; font-size: 0.875rem; color: var(--color-text-muted); }
.ticket-thread { display: flex; flex-direction: column; gap: 16px; }
.ticket-reply { padding: 16px; background: var(--color-surface); border-radius: var(--radius-sm); border-left: 4px solid var(--color-border); }
.ticket-reply.reply-staff { border-left-color: var(--color-accent); background: rgba(45,127,249,0.08); }
.reply-meta { font-size: 0.8125rem; color: var(--color-text-muted); margin-bottom: 8px; }
.reply-body { white-space: pre-wrap; font-size: 0.9375rem; line-height: 1.6; }
.ticket-reply-form .contact-form { margin-top: 12px; }

@media (max-width: 768px) {
    .support-grid {
        grid-template-columns: 1fr;
    }
    .support-nav {
        position: static;
    }
    .support-nav nav {
        flex-direction: row;
        flex-wrap: wrap;
    }
}